Manage teams

The Teams tab allows you to structure your organization into teams and hierarchies. This helps align quotas, commission rules, and reporting with your company’s structure.

Written By Gregor Koehler

Last updated 6 months ago

Key Sections

  • Team Cards
    Each card represents a team. It includes:

    • Team Name

    • Type (e.g., Team, Department, Business Unit)

    • Lead (team leader or manager)

  • Employees
    Assigned under a team. Employees inherit rules, quotas, or incentives from their team.

  • Hierarchy View
    Teams and employees are displayed in an interactive organizational chart.

  • Actions

    • Add Employee → Assign a user to a team.

    • Add Hierarchy Node → Create a new team or department node.

    • Edit (✎) → Rename a team or change type/lead.

    • Delete (🗑) → Remove a team or employee from the hierarchy.


Creating a New Team

  1. Click Add Hierarchy Node.

  2. Enter team details:

    • Name

    • Type

    • Lead (select from existing users)

  3. Save the team — it appears in the hierarchy.


Adding Employees to a Team

  1. Click Add Employee.

  2. Select a user from the list.

  3. The employee will be displayed under the chosen team node.


Best Practice

  • Use teams to mirror your real-world reporting structure (e.g., Sales → New Business → Product).

  • Always assign a team lead to ensure clear reporting lines.

  • Regularly review the hierarchy to reflect org changes (new hires, promotions, restructuring).